Question 1

What is in the Verona High Back fabric range?

Accepted Answer

It is the full Verona High Back fabric range in one place — 42 pieces across three colours (grey, cream and black), from armchairs and 2, 3 and 4 seater sofas to corner sofas, corner sofa beds, 3 seater sofa beds and a wide ladder of matching sets. Grey is the best-stocked colour at the time of writing, while much of the cream and black range is currently sold out, so use the colour and availability filters.

Question 2

What does “high back” mean?

Accepted Answer

It describes the design of the backrest: a taller back than a standard sofa, so the top of the back sits higher behind you and your head can rest against it. It gives a more enclosed, upright seating feel and a fuller silhouette, which many people simply prefer for the look and comfort. We describe it as a style and comfort choice rather than making any health or posture claim.

Question 3

Why choose a high back fabric sofa?

Accepted Answer

It comes down to preference. A high back sofa gives a taller, more enclosing shape that some people find cosier to settle into and that reads as a fuller, more traditional silhouette in a room. In fabric, the Verona range keeps that shape soft and easy to dress with cushions. Whether it suits you is a matter of taste and how the proportions work in your space, rather than any functional benefit we would claim.

Question 4

Is the fabric hard-wearing and practical?

Accepted Answer

Fabric upholstery is a warm, practical everyday choice that is easy to dress with cushions and throws. The exact fabric composition and durability rating are not confirmed in the current data, so check the individual product page for specifics. As with any fabric, blot spills promptly and vacuum gently to keep it looking its best.

Question 5

What colours are available?

Accepted Answer

Three: grey, cream and black. Grey is a cool, contemporary neutral and is the best-stocked colour here; cream is a soft, light neutral; and black gives a sharper, darker look. At the time of writing much of the cream and black range is sold out while grey is well stocked, so use the colour and availability filters. Screens vary, so treat the product images as a guide to the exact shade.

Question 6

Which pieces come as sofa beds?

Accepted Answer

Some pieces in the range are sofa beds — including a 3 seater sofa bed and a corner sofa bed — which convert to a bed for occasional guests. They sit alongside the standard fixed sofas in the same high back fabric design. The exact mechanism and mattress detail are not confirmed in the current data, so check the individual product page before ordering if the bed function matters to you.

Question 7

What is the difference between a left-hand and right-hand corner sofa?

Accepted Answer

The hand describes which side the longer section (the return) sits on as you face the sofa from the front. A right-hand corner (RHC) has the long section on your right; a left-hand corner (LHC) has it on your left. The orientation cannot usually be changed after delivery, so measure your room and confirm the hand on the product page before ordering.

Question 8

What sofa sets are available?

Accepted Answer

The range covers a full ladder of sets: 2+1, 3+1, 2+2, 3+2, 3+3, and three-piece 2+1+1, 3+1+1 and 3+2+1 combinations. The numbers are the pieces, so a 3+2 is a three-seater plus a two-seater, and a 3+2+1 adds an armchair. Availability of the larger sets varies, so check the product page, and plan the combined footprint of all the pieces before ordering.

Question 9

What sizes and formats are available?

Accepted Answer

A full ladder: an armchair, 2, 3 and 4 seater sofas, a corner sofa, sofa beds (3 seater and corner), and matching sets from a 2+1 up to a three-piece 3+2+1, taking in 3+1, 2+2, 3+2, 3+3, 2+1+1 and 3+1+1 along the way. The numbers are the seats in each piece, so a 3+2+1 is a three-seater, a two-seater and an armchair. Availability varies by colour and format, so use the filters.

Question 10

Which products are currently in stock?

Accepted Answer

Stock varies a great deal across this range — at the time of writing about half the designs are in stock and about half are out of stock, with the grey colourway and several of the larger sets particularly affected. Sorting by availability is the quickest way to see your real options. Treat the live product pages as authoritative and use the back-in-stock option on anything unavailable.

Question 11

Can I register for a back-in-stock notification?

Accepted Answer

Yes. Any out-of-stock design offers a “notify me when back in stock” option on its product page. Enter your email there and you will be alerted when that model returns. With a good proportion of the range currently out of stock, this is worth using; alternatively, sort by availability, or call us on 02476 705 600 and our team will suggest an in-stock alternative in a similar colour and configuration.

Question 12

How do I clean a fabric sofa?

Accepted Answer

Vacuum regularly with an upholstery attachment, working gently along the direction of the ribbed pile, and blot spills promptly rather than rubbing. Avoid soaking the fabric or using harsh chemical cleaners, and keep the sofa out of prolonged direct sunlight. Specific care codes are not confirmed in the current data, so always follow the product care label, and consider a fabric protector for heavy use.

Question 13

Can I remove and wash the covers?

Accepted Answer

Cover removability is not confirmed in the current product data for these sofas, so please do not assume the covers come off. Check the individual product page or care label before attempting to remove anything, or call our team on 02476 705 600 and we will confirm the details for a specific model.

Question 14

What size room do I need?

Accepted Answer

It depends on the design. A single 2 seater suits a smaller room; a 3 seater or a 2+2 set suits most living rooms; a corner sofa or a large three-piece set such as a 3+2+1 needs a generous space. Exact dimensions are not confirmed in the current data, so plan the full footprint — including both sections of a corner — and always check the product-page measurements before ordering.

Question 15

How do I measure and check access?

Accepted Answer

Measure the length and depth of the space each piece will sit against, and for a corner or set plan the full footprint. Then measure the width and height of every doorway, hallway, stairwell and tight turn each piece must pass through, plus lift dimensions if you are above ground level. Corners and sets often arrive in sections, which helps; treat the product-page measurements as authoritative before ordering.

Question 16

Can I return a sofa, and what is the return window?

Accepted Answer

Yes. We offer a 14-day returns window, sometimes described as 14-day change of mind, so you have time to be sure the sofa is right for your room. Because these are large items, please keep the packaging until you are certain and check the exact returns conditions. If you need to arrange a return, contact our team on 02476 705 600.

Question 17

What should I do if the sofa arrives damaged?

Accepted Answer

Inspect the sofa on delivery and report any damage or fault to us as soon as possible on 02476 705 600 with photographs of the issue. Keeping the packaging and noting any concern at the point of delivery helps us resolve things quickly. The sooner a problem is reported, the sooner we can arrange a repair, replacement or other suitable resolution.

Question 18

Do the sofas require assembly?

Accepted Answer

Assembly requirements are not confirmed in the current product data for this collection. Many sofas arrive ready to use or need only feet attaching, corners arrive in sections that connect together, and sets involve several pieces, but this varies. Please do not assume a particular setup. Check the individual product page, or call 02476 705 600 before ordering if access or assembly is a concern.

Question 19

What warranty applies?

Accepted Answer

We are not stating a specific warranty term for this collection because the exact cover is not confirmed in the current product data, and we would rather leave it pending than quote a figure we cannot verify. Please check the individual product page, or contact our team on 02476 705 600, before ordering, and we will confirm what applies to a specific model.

Question 20

How quickly is delivery, and is finance available?

Accepted Answer

The in-stock designs currently show a short delivery timeframe on their product pages; there is an internal wording point being resolved between the product-level message and our standard policy, so we treat the product-page timeframe as authoritative. Delivery is free to England and Wales by our two-person team. You can also spread the cost with PayPal Pay in 3, Klarna Pay in 3 or Pay in 30, Clearpay in 4 interest-free fortnightly payments, or DivideBuy, interest-free where stated and subject to credit check.

Question 21

Is the whole range one brand?

Accepted Answer

Yes — every piece here is from the Verona High Back fabric range, which keeps the look consistent whether you choose a single sofa, a corner, a sofa bed or a set. Because it is one design in three colours and many formats, you can coordinate a room easily. If you would like a different fabric or style, our team can suggest alternatives on 02476 705 600.

Verona High Back Fabric Sofas

Verona High Back Cream Fabric 3+1+1 Seater Sofa Set

Verona High Back Cream Fabric 3+2+1 Seater Sofa Set

Verona High Back Cream Fabric Corner Sofa

Verona High Back Black Fabric Corner Sofa

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